"It's been a tough year for many SMMEs in South Africa and we all have to sharpen our pencils to stay ahead in this economy," says founder Judith Middleton. "But, the good news is that there are always new opportunities for those who go the extra mile to ensure quality and consistent return on investment for their clients." 

INOVO was founded in 2006 and provides solutions that help businesses transform customer experience, drive efficiencies in contact centres, save costs and get optimum value out of technology.

INOVO's 'customer-centric' approach strives to go beyond being a technology provider — its unique business model promotes a culture of being business 'partners' rather than 'vendors' to its clients.

The company aims to solve business problems with the combination of deep experience, technology and a desire to ensure that its clients' businesses perform better with personalised customer journeys. Its client list includes Woolworths Financial Services and Vodacom.

Social Places is a MarTech company that specialises in location-based marketing and reputation management for multi-location and franchised brands. The product suites, GoListings, GoReview, GoAds, GoSocial and GoBookings, all work in unison.

The collaboration intends to provide brands with a holistic solution to manage their online presence through the use of a single dashboard. In addition to the improvement of internal efficiencies, services are coupled with reporting that offers granular insight in a simple user-friendly form, for both stores and brands.

The company's products are used across 27 countries with over 50 000 managed listings. They have aggregated over 1 500 000 customer reviews with a client portfolio including the likes of McDonald's, Virgin Active, Pep, Ackermans, Ocean Basket, Spur Steak Ranches, Kauai, Midas and Mica. Social Places is an official TripAdvisor and Google partner.

"DUO is proud to be selected and committed to partnering with the real thought leaders of the local tech industry, who are growing and scaling businesses and, most importantly, creating jobs in South Africa," concludes the DUO Marketing team.

For more information, visit www.duomarketing.co.za. You can also follow DUO Marketing + Communications on Facebook or on Twitter.