Technology is often a lifeline for parents; you can ask for parenting advice in Facebook groups, share those special moments on your feed and connect with friends and relatives who might live far away. 

Safety and wellbeing are really important, however, and that's why Facebook has plenty of tools on its platforms that are designed to keep you and your family safe and happy online.

It is the Facebook team's goal to empower people — young and old — to make digitally safe decisions and give them the information they need to navigate an increasingly digital world. This is especially true now that young people are spending more time on their devices.

If you're concerned about something your child is doing online, try and find the safety tools together. You can start by asking them the following questions:
  • Do they know where the report button is?
  • Do they know how to block or restrict someone?
  • Do they know that they can always come to you, or an adult that they trust, if they ever see something online that makes them upset or feel uncomfortable?
Often, children don't go to their parents if something worries them online as they believe they know more about technology than the adults in their lives. However, if you start from the same place and have a conversation together, you're showing your child that you can solve problems as a family.

It all starts with a conversation and, by opening up the communication channels with your child early on in their digital life, it will help you to continue those conversations as your child grows.

To guide you, here are our top ten tips to help you and your children stay safe on social media platforms:

1. Start a conversation before they are on social media

Research shows that children as young as six have access to smartphones or tablets. Start talking to your children about technology before they hit 13 or when they are allowed on social media. If your teen is on Facebook or Instagram, consider friending or following them.

2. Be mindful of age restrictions

Facebook and Instagram require everyone to be 13 years old before they can create an account (in some countries, this age limit may be higher depending on local laws).

3. Let your teen know that the same rules apply online as apply offline

Just as you might tell your child to look both ways before crossing the street or to wear a helmet while riding their bike, teach them to think before they share online or accept a friend request from a stranger.

4. Ask your teenager to teach you

Not on social media? Or, maybe you're interested in trying a streaming music service? If there's a service your teen is using, and you have no idea how it works, ask them to show you.

The conversation can also serve as an opportunity to talk about issues of safety, privacy and security. This way, you're empowering them to show you how something works which is probably a nice novelty for them.

5. Identify and seize key moments

When your child gets their first mobile phone, for example, it's a good time to set ground rules. When they are old enough to join Facebook, Instagram and other social media sites, it's a good time to talk about safe sharing.

6. Help them manage their time online

Try to be a good role model. The adage that children will "do as you do, not as you say" is as true online as it is offline. If you set time restrictions on when your teen can use social media or be online (for example no texting after 22:00), follow the same rules.

7. Help them to check and manage their privacy settings

Once your teen has set up a social media account, they can use tools and settings to help them manage their accounts. Facebook has privacy settings to control who can friend them, who can see their posts and if they share details such as their location by default.

Instagram offers many flexible tools to keep teens safe online including bullying filtering, caption warnings and sensitivity screens. Teens can also restrict unwanted interactions on their profiles and easily report accounts, comments and posts for bullying.

8. Tell them to report if they see something they are concerned about

As we would in real life, we should treat each other with empathy and respect on social media. For that reason, we've developed a set of policies (Community Standards) that define what is and isn't okay to share on our platforms.

There is a link on nearly every Facebook and Instagram post for reporting abuse, bullying, harassment and other issues. Our global teams work 24 / 7 to review things you report and remove anything that violates our Community Standards. We aim to review the majority of reports within 24 hours.

9. Make it a shared experience

You can enjoy capturing family moments with film or photo and have fun together editing, adding filters and using the augmented reality features, like bunny ears. You could ask your teen what their favourite thing is to do online. 

Perhaps it's gaming, or talking to their friends, or sharing photos together. You could talk about what you like to do online and this way, you're sharing technology together, which is a great conversation starter. 

10. Trust yourself

Typically, you can adopt the same parenting style for your teens' online activities as you do for their offline activities. If you find that your teen responds best to a negotiated agreement, create a contract that you can both sign. Or, maybe your teen just needs to know the basic rules.

For more information, visit www.facebook.co.za or the Facebook Safety Centre, Facebook Parents Portal, Instagram Together and Parent’s Guide to Instagram