Enter strategic storytelling. In a world of overflowing data, fast-moving information and short attention spans, storytelling in digital marketing remains essential in connecting with potential consumers.
This helps generate closeness, empathy and helps develop connections with a consumer whose way of engaging with products and services is ever-changing.
Here are three ways in which storytelling impacts digital marketing:
1. Digital marketing builds trust While prevalent and somewhat successful in racking up eyeballs, cookie-cutter marketing materials do not help brands form a bond with consumers. On the contrary, these tend to be dictatorial and intrusive, if not outright annoying for a lot of consumers.
The reality is that today's consumers prefer marketing material that feels more personalised and intentional.
As third-party data nears its end, marketers should instead focus on leveraging first-party data to create more targeted brand communications. Storytelling is comparatively more profound. It addresses consumer pain points and does not give off the cold and impersonal nature of a hard sell.
2. Digital marketing connects with your audienceThe constant influx of pop-ups cluttering their screens has conditioned today's consumers to instinctively tune out ad content they find mundane and intrusive. This severely limits the efficacy of these types of ads. But beyond these being a pure annoyance, the imminent death of cookies also means that targeted display ads are soon to be a thing of the past.
This means that marketers will soon be forced to move beyond this type of advertising mechanism regardless.
Storytelling, coupled with impactful messaging, is what makes your brand beyond basic to catch the eye and grab the attention of the consumer.
3. Digital marketing helps build relationshipsBeyond the death of cookies, the proliferation of ad blockers also means that pop-ups are an increasingly inefficient and outdated marketing methodology. And the ones that do get through tend to leave consumers irritated instead of hooked. Thus, the aggressive, in-your-face hard sell of pop-up ads often achieve the very opposite of what they are originally intended for.
Modern-day consumers have little patience for intrusive marketing tactics, preferring brand communications that speak to them rather than at them. Your brand should, therefore, be engaging with consumers on a more intimate level to draw them in and keep them in.
Ultimately, every brand should be able to answer this question: Why is my brand on my screen? This helps your audience recognise the value of your product or service and strategic storytelling helps you do just that.
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