Johann Koster, CEO of the Marketing Research Foundation (MRF), says, "We're encouraged by TV viewership in South Africa as the numbers from the MAPS™ survey indicate an upward move for the first quarter of 2024 after load shedding was called off at the beginning of the year."

The Numbers Don't Lie

The MAPS™ quarterly data paints an interesting picture of TV's performance over the past few years. While the numbers are still down from an average of 73% in 2021 to 54% in 2023, the quarterly views show an increase of 6% from Q4 2023 (54%) to Q1 2024 (60%), according to the survey.

"Our upcoming MAPS™ release (fieldwork period of July 2023 to June 2024) will show whether TV is able to maintain the gains following the pause in load shedding," adds Koster.

The survey reveals that while load shedding caused havoc — not only in the consumer space but the media industry too — the digital migration process has also impacted TV viewership. Numerous households were cut off when the analogue signals were switched off in a number of provinces. Without the necessary equipment to receive the replacement digital signals, many households were left without the means of receiving TV transmissions.

The major provinces are yet to be switched off, towards the end of 2024, possibly impacting TV numbers again. Although households that report they have adopted the DDT boxes have shown a steady increase, there is a clear lag in adoption and TV is potentially facing another watershed moment, the survey says.

The Rise of Streaming

MAPS™ data also sheds light on the streaming landscape and rise in streaming across all platforms from 2021:

  • Netflix leads the pack with a 12-month average in 2023 of 14.6% of the population having access, followed by Showmax at 8.3% in 2023.
  • Netflix went up by 4%. 10.6% in 2021 to 14.6% in 2023.
  • Showmax went up by 3.9%. 4.4% in 2021 to 8.3% in 2023.
  • However, taking a quarter-on-quarter view, Netflix shows a slight dip in Q1 of 2024 while Showmax had a slight increase, suggesting that Showmax may be making some inroads.
  • Amazon Prime, Apple TV and Disney+ have all shown small but steady increases over the three years, albeit from a much smaller base.

"An interesting point in the streaming numbers is that only about half of the people that access Netflix and Showmax do so with their own login indicating that the sharing of login details is clearly prevalent," Koster says. 

Quarterly Insights

One of the most exciting aspects of the MAPS™ data is its quarterly release schedule.

Koster says, "Annual data is valuable, but in today's fast-paced media landscape, it's not enough. Our quarterly updates give marketers and advertisers a better understanding on viewer behaviour, allowing them to adapt strategies." 

The Power of TV Advertising

TV remains a potent platform for advertisers and still packs a punch. It's not just about reach! TV creates emotional connections and builds brand trust in ways that digital platforms and other traditional media often struggle to match, according to the survey.

Koster adds, "However, there is a close relationship with social media. MAPS™ suggests that close to 40% of TV viewers report that they are on social media while watching TV which could indicate a clear opportunity for cross-platform engagement with audiences."

It is this type of insight into the data that helps advertisers strategically define the macro strategies of media planning, the survey says.

The MRF says that it is hosting a webinar to dive deeper into the latest MAPS™ data and its implications for the media and advertising industry.

Koster says, "The next major release will be released soon and will include the fieldwork period of July 2023 to June 2024. Together with research partners Plus94, we will be inviting the industry to participate in a webinar to discuss the latest MAPS data. Watch our social media and check emails for the invitation."

For more information, visit www.mrfsa.org.za/maps. You can also follow the MRF on Facebook or on LinkedIn.

*Image courtesy of contributor