If you've
ever eavesdropped on a conversation about yourself and waited until you heard just the right amount of information before you jumped in to defend yourself or even add the missing information — then you already know what it means to subscribe to social listening!
Read on as media update's Saads Abrahams takes a sneak peek at social listening.
Have you made use of social listening? Let us know in the comments section below.
*Image courtesy of Canva